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Read Before You Subscribe

Read Before You Subscribe

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New to the subscription way of life? We’ve been expecting you. Get ready to change the way you access and use products forever. No more ownership, no more commitment, no more responsibility. Rentoza is all about freedom and fun.

No more buying overpriced gadgets you barely use or that end up gathering dust in the corner. Now you can simply subscribe to the latest gear, enjoy it while you need it, and hand it back when you’re done. 

Before you jump into your first subscription, there are a few important things to know about the process. Trust us, it’s not complicated, but there’s still some stuff you need to know. 

Let’s break it down, shall we?

The Verification Process

When you place a subscription order with Rentoza, you’ll also need to go through our verification process. We’ve developed our own non-credit verification model that bypasses the need for traditional credit checks and credit reports, by measuring financial behaviour. So instead of focusing on how you’ve accrued and serviced debt in the past, we focus on the money you have access to and what you value.

This lets us quickly assess and verify your application so you can get the item you need, fast. And best of all: No more exclusion based on credit scores. Everyone deserves a chance, and non-credit verification opens doors for individuals with diverse financial histories.

Here’s what you’ll need:

1. Your ID: We accept IDs, driver’s licences, or passports.

2. Your Bank Details: You can either log into your bank via our secure portal, or submit a three-month bank statement. 

3. Proof of Address: A recent utility bill, bank statement, or official SARS statement will do the trick. 

Once you've submitted this info, we’ll get back to you quicker than a tech geek can complain about the latest iPhone update. As soon as you’re verified, we get the delivery process started.

Free Upgrades – Really!

Okay, so you’ve been verified, you’ve received your tech, and you’re loving using it. But then – BAM – a new shiny device hits the market. Uh-oh. You just have to be the first person to walk around with it. Don’t panic – Rentoza’s got your back. With our penalty-free upgrades and downgrades, you can swap your device as often as your heart desires.

That’s right – no fees for changing your mind. Whether you're upgrading to the latest iPhone, downgrading to something a little more budget-friendly, or even swapping for something completely different, you can do it without any of that awkward “surcharge” business that we all love to hate.

Fancy a fancier phone a couple of months in? Go for it. Feel like trying out that new laptop model that just dropped? Knock yourself out. Need to downgrade because you don’t need such a high-tech product anymore? We’ll be here to help. Simply use the self-service section in your account to submit a request!

Rentoza isn’t about locking you into something you don’t want. We want you to have the flexibility to change your tech as your needs change. No questions asked, no penalties, just a happy, stress-free experience. You do you, boo.

Rentoza Protect: Because Stuff Happens

Let’s face it – life happens. Maybe you broke your smartwatch at a festival, or the universe decides it’s time for your shiny new phone to take an unscheduled dip in a cup of coffee. Or, even worse – someone nicks it.

Before you spiral into panic, remember: Rentoza Protect is here to keep you calm, cool, and collected. We’ve got your back with subscription cover for damage, loss, or even theft. Yep, that’s right – if something happens to your subscription device, we’ll either repair it or replace it for you. All you need to do is submit a claim. Just let us know what happened, pay a small admin fee, and we’ll handle the rest.

We know how important your gadgets are to you, and we want to make sure that if anything goes wrong, it doesn’t cost you an arm and a leg. Rentoza Protect is there to give you that cushion of comfort.

Go Forth and Subscribe

There you have it – the lowdown on everything you need to know before you subscribe to Rentoza. We keep it simple, flexible, and stress-free. From the verification process to penalty-free upgrades and our protection plan, we’re all about giving you the tech you want without the hassle. So, what are you waiting for? Your next favourite gadget is just a few clicks away.

And don’t be shy – get in touch if you need any help or have questions. After all, you’re family now. Welcome to Rentoza. You’re going to love it here.

Commitment is messy. Just Rentoza it. 

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