Circular Flow Team Leader APPLY NOW
Welcome to Rentoza! We're a South African company that's changing the game in e-commerce. Our subscription service for digital goods and appliances is making access, affordability, and flexibility a reality for our customers.
We are seeking a highly skilled and knowledgeable individual to join our team as a Circular Flow Team Leader. The ideal candidate will have extensive technical knowledge of consumer electronics and appliances and a strong understanding of e-commerce operations.
In this role, you will be responsible for processing and preparing products that are returned, collected, or exchanged by defaulting customers, canceled subscriptions, upgrades, or downgrades. You will work closely with the recoveries, logistics, procurement, and fulfillment teams to ensure that all products are accurately and efficiently processed.
- Lead and manage a team of technicians and assistants responsible for processing and preparing products for resale or disposal
- Ensure that all products are properly inspected and repaired as needed
- Coordinate with the recoveries, logistics, procurement, and fulfillment teams to ensure that all products are accurately tracked and accounted for
- Develop and implement standard operating procedures for the circular flow team
- Monitor team performance and provide ongoing coaching and support to ensure that all team members are meeting their targets and objectives
- Identify and troubleshoot any issues or problems that may arise in the processing and preparation of products
- Bachelor's degree in Business Administration, Supply Chain Management, or a related field. Master's degree is a plus.
- Extensive technical knowledge of consumer electronics and appliances
- Strong understanding of e-commerce operations
- Experience leading and managing a team of technicians or assistants
- Excellent communication and interpersonal skills
- Strong understanding of relevant software and tools, including ERP systems.
- Strong organizational and problem-solving abilities
- Ability to work in a fast-paced, dynamic environment
- Cape Town
- Free Friday lunches
- Monthly socials
- Discovery Medical aid : 100% cover (permanent staff)
- Provident Fund (permanent staff)
- Paid annual leave
- Employee Health and Wellness Assistance
- Learning and Development opportunities
- Mentorship programme
- Community initiatives
- Access to cutting edge technology
- Hybrid (after probationary period, if applicable)
If you're passionate about technology and want to work in a fast-paced environment where you can make a real difference, Rentoza is the place for you. Join our team and be part of something truly exciting!
At Rentoza, we try our best to get back to everyone who applies for our exciting positions. However, we receive quite a number of applications which makes it impossible to respond to all the potential candidates. If you don't hear back from us in 30 days, please consider your application unsuccessful.